Privacy Policy
Last updated: December 2024
Introduction
At Lyceum, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our industrial analytics platform.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Register for an account
- Subscribe to our services
- Request customer support
- Participate in surveys or promotions
This information may include:
- Name and email address
- Company name and job title
- Billing information
- Phone number
Usage Data
We automatically collect certain information when you access our platform, including:
- Device and browser information
- IP address and location data
- Pages visited and features used
- Time spent on the platform
Measurement Data
The measurement and analytics data you upload to Lyceum remains your property. We process this data solely to provide our services to you and do not use it for any other purpose without your explicit consent.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Detect and prevent fraudulent or unauthorized activity
Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist in providing our services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us explicit permission
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- End-to-end encryption for data in transit
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection
Your Rights
Depending on your location, you may have the following rights:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent
To exercise these rights, please contact us at privacy@lyceum.io
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.
Contact Us
If you have questions or concerns about this privacy policy, please contact us at:
Lyceum Privacy Team
Email: privacy@lyceum.io
Address: [Company Address]